Do you offer free shipping?
We offer fast and free shipping for orders over €200,- within Europe. Orders shipped outside Europe are subject to taxes and duties that are paid for by the customer.
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Shipping and Delivery
How do I track my order?
Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number in
What is your shipping time?
Our standard shipping time within is listed in the table below in business days. Shipping charges, if applicable, will be calculated and displayed at checkout. Please note that delivery times may vary depending on your location and the time of year.
What do I do if my item(s) arrives damaged?
We’re sorry your item(s) have damage!. Some items break during shipment. We’ll do our best to help. Please contact our team with an image of your damaged item for further assistance. While we may not be able to guarantee your exact order is replaced
My order was marked delivered but it’s not here.
If no one was home at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your home and with neighbors/building management who may have collected the package for you. Also, please double-check the ship