Contacting SupportUpdated 9 months ago

How to Get in Touch with Our Customer Support Team

At Ergomouse, we are committed to providing excellent customer support. If you need help or have any questions, here’s how you can contact us:

1. Email Support:

   • Send an email to our support team at [email protected]. Please include your order number, product details, and a description of the issue you are experiencing. Our team will respond within 24 hours.

2. Live Chat Support:

   • Visit our website and use the Gorgias Live Chat feature available in the help center. Click on the chat icon located at the bottom right corner of the page to start a conversation with one of our support agents.

3. Help Center:

   • Explore our comprehensive Help Center on our website. You can find FAQs, user manuals, and detailed articles on various topics. If you don’t find the answer you’re looking for, use the contact options provided.

We are here to help you get the most out of your ergonomic mouse and ensure a smooth and enjoyable experience. Don’t hesitate to reach out for assistance!