Return PolicyUpdated 9 months ago

Details on Our Return and Exchange Policy

At Ergomouse, we are committed to ensuring your satisfaction with our products. If you are not completely satisfied with your purchase, you can return or exchange it according to our return policy:

1. Return Period:

   • You have 30 days from the date of delivery to return or exchange a product.

2. Condition of Returned Items:

   • Items must be returned in their original condition, including all packaging, accessories, and manuals. Products showing signs of wear or damage may be subject to a restocking fee.

3. Non-Returnable Items:

   • Certain items, such as gift cards and downloadable software products, are not eligible for return or exchange.

4. Proof of Purchase:

   • A valid proof of purchase, such as an order confirmation email or receipt, is required for all returns and exchanges.

5. Restocking Fee:

   • A restocking fee of 15% may apply to returned items that are not in their original condition.